We had a lot of learning to do when setting up a registered charity, there was a lot of administration to be done. Our team was not big enough nor did we have enough voluntary support to provide the team and effort that was needed to make it a success.
I'm good on the idea and project front, however I lacked organisation and management skills for projects. The Strictly Savvy team expanded my mind into the world of organisation, recording, and CRM systems. It was so helpful having people with this knowledge on my team, to make executing ideas much smoother.
It took the weight off, knowing someone was always there to help and provide me with advice. They certainly do more than just administration. I am always asking for what they have seen work well in the past, and a lot of the time they steer me in the right direction from their past experience and knowledge in this field. They are an amazing soundboard.
Even if they don't know the answer to all my questions, they go the extra mile to do research into our charity's goals, and how they can assist in improving our operation.
What benefits have you seen since using Strictly Savvy?
Growth, improved customer service, better systems, compliance.
More time to produce new ideas, projects, improved response time for those contacting us daily. Better recording systems.
How would you describe your VA?
A god send, haha may sound dramatic, but I would have an incredibly heavy load without her. She's so efficient, fast-acting and a brilliant soundboard.