Virtual assistants are becoming an increasingly popular choice for businesses these days, but with their convenience comes a few risks. Here are some of the things you should be aware of:
Security and Privacy Risks:
A virtual assistant is an external team member, essentially a type of contractor, that is being given access to important information within your business. Things like email logins, Xero access, payroll information, and maybe even contracts and confidential documents.
So how do you make sure that your data stays safe? We cover the 5 key questions you should be asking your virtual assistant in this blog.
Miscommunication:
Misunderstandings can happen between you and your virtual assistant, which can result in mistakes and delays. To avoid this, establish clear communication channels and give detailed instructions.
We talk more about this in How Do I Set Myself Up For Success With A Virtual Assistant.
Continuity of service:
Hiring a virtual assistant is often done on a contract basis, unlike permanent employees.
This can present challenges if the virtual assistant resigns, goes on leave, or is unable to work for any reason.
Finding a replacement quickly can be difficult, and can lead to disruption in the work being done, particularly if the virtual assistant is responsible for important tasks. This disruption could cause delays and mistakes that could impact your business.
To mitigate this risk, it's essential to have a contingency plan in place.
When working with a virtual assistant company, you can be assured that your work will be seamlessly handled by a backup VA in the event of a situation like this. They will already have all of the information they need to take over the tasks and maintain productivity.
With some research, communication, and consideration, hiring a virtual assistant can be a true game-changer for your business.
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