In episode 21 of the Get Savvy podcast, we're talking all about emails, and how to make sure that your messages are hitting the mark.
Remember when businesses relied on fax machines and landlines for communication? Not too long ago, picking up the phone or sending a letter was the norm. But as technology has advanced, so have our means of communication.
Emails have become the go-to communication method for most people, whether it's for work or personal reasons. So it's crucial that our emails come across well, especially in a business setting. You don't want to leave the recipient confused or wondering what you want from them.
One of the most common email pet peeves is receiving an email that lacks clarity. Make sure your emails are super clear and concise, leaving no room for confusion. It can help to include a deadline, so the recipient knows the urgency of your message.
Emails can easily be misinterpreted. Since there's no facial expression or tone of voice to convey your message, you need to be especially mindful of your tone. It's important to know your audience and adjust your tone accordingly. A formal tone might be appropriate for corporate settings, while a more casual tone can be used with colleagues or familiar clients.
Let's not forget about the subject line. This little snippet can make or break your email's chance of being opened. A clear subject line is key to grabbing the recipient's attention and ensuring they know what they're getting into. Avoid being vague or cryptic; get straight to the point.
Spam filters can spell trouble when you're trying to send off important information or marketing emails. Certain keywords or phrases can trigger those filters and send your emails straight to the junk folder. So do some research and avoid using spam-triggering words like "free" or "opportunity."
Be wary of the "Reply All" button. We've all witnessed the chaos that ensues when someone misuses this tool! Remember, not everyone needs to know about your cat's walking schedule or your lunch preferences. So, before you click Reply All, ask yourself if your response is truly relevant for all involved. In most cases, a simple reply to the sender is enough.
Don't forget the power of a good old-fashioned phone call. When faced with a complex issue or a time-sensitive matter, don't hesitate to pick up the phone. A quick conversation can save countless back-and-forth emails and resolve problems more efficiently.
If your inbox is cluttered with quick emails from your coworkers, you might want to consider an internal chat tool. Whether it's Slack, Teams, or another platform, these tools offer a seamless way to communicate with your team. Internal chat tools keep your inbox reserved for essential client communication.
Ready to take control of your inbox and ensure your messages hit the mark every time? If the prospect of tackling your email communication is overwhelming, we're here to help!
Schedule a discovery call with us today, and let's discuss how we can streamline your email strategies. Don't let confusion and miscommunication hold you back – your inbox will thank you!