Have you ever wondered how much more productive your team could be if they could access answers to their questions at the touch of a button?
And how many fewer questions would you receive?
You might think an operations manual could solve this problem, but unfortunately, they quickly become outdated.
So, what's the solution?
Consider creating an internal website - an intranet - using Google Sites.
If you have a Google account, you already have access to it. It's a free tool that is part of the Google family, just like Google Drive and Gmail.
Google Sites has many benefits. There are no ongoing hosting fees, and you can access it via a web browser. Plus, you can restrict access and permission levels. You can even use Google's technology in the search tool to quickly find what you need.
On your intranet, you could include:
Tutorial videos
PDF resources and forms
Best practice checklists and examples
Company vision/values/goals
Team photos, contact details, bios, and links to their LinkedIn profiles
Services lists
Rates/pricing/packages
Links to documents
Companies you refer to or call on for advice
Policies, processes, and instructions
IT tech support notes and how-to's
Include everything your team members would need to know to do their job efficiently, accurately, and effectively. You can even use your intranet to manage your induction process.
By implementing an intranet, you'll see significant time savings and better and more consistent service delivery.
You'll have more mental capacity to focus on other strategic tasks. Imagine how much time and energy you could save by reducing interruptions and repetitive questions!
Don't know where to start? Talk to us about how you can set up an intranet for your business. By investing a little time and effort into updating the site and growing the content, you'll see a huge payoff in time, efficiencies, productivity, accuracy, consistency, and sanity!
