What can a virtual assistant do for me?

If you're here, you're probably at the point where you know you need support to get things off your plate, but you're not sure exactly how a virtual assistant (VA) could work for you.  

Let's go through some of the common industries that we see using virtual assistants, and talk about the kind of things that each could be outsourcing. 

Creative Agencies

Outsource graphic design overflow work including: 

  • Website edits 
  • Logo designs 
  • Branding 
  • Print documents 
  • Content creation 

Business coaches

All back-end business admin including: 

  • Bookkeeping 
  • Invoicing 
  • GST returns 
  • PAYE 
  • Client scheduling 
  • Onboarding new clients 
  • Booking appointments 
  • Organising events 
  • Designing collateral 

Real estate agents

  • Social media management 
  • Creating graphics for calendars/client gifts 
  • Document management and upkeep 
  • Updating CRM 
  • Arranging inspections, walkthroughs, handovers 
  • Monthly scheduling and planning for open homes 
  • Arranging advertising 
  • Feedback calls for open home attendees 
  • Uploading listings to sites eg TradeMe 


For these clients a VA acts more as virtual receptionist:  

  • Answer phone lines 
  • Manage client bookings 
  • Answer client queries 
  • Inbox and calendar management 
  • Social media management 
  • Payroll 


  • Document filing in their practice management software  
  • Scheduling clients 
  • Personal appointment bookings and calls 
  • Transcription 
  • Document proofreading 

Trades-based businesses (electricians, plumbers, builders)

  • Bank reconciliations 
  • GST returns 
  • Quoting and following up open quotes 
  • Managing bills and allocating costs to jobs 
  • Invoicing 
  • Following up on overdue debtors 
  • Payroll processing and managing team leave 
  • Job scheduling in online software 
  • Answering diverted mobile phone calls and main phone line 

Property manager

  • Coordinating bookings with tenants 
  • Coordinate tradespeople when needed on site 
  • Manage and send utility bills to tenants 


  • Daily inbox and diary management 
  • Bank reconciliations 
  • GST returns 
  • Invoicing 
  • Creative projects 
  • Social media management

Want to get started with a VA but still not exactly sure what you could delegate?

Reach out to us for a free discovery call and we can work it out together, or check out our free resource 101 tasks to delegate for more ideas.  


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