Ever wondered what Virtual Assistants do? The scope of work can be vast, but here Jo and Joy highlight the most common tasks.
Welcome to Savvy Sessions #16.
In this video we are going to be answering the question from Karen Kaye which is "What do VA's mainly do?"
It all depends which type of virtual assistant you get, whether you're getting a virtual assistant who specialises in a particular area. What we do at Strictly Savvy is a whole range of tasks that a virtual assistant might do. Mainly, inbox management and Xero bookkeeping are two of the main things that most clients who come to us are needing and ask for. So in terms of managing an inbox, it might be that your virtual assistant manages your inbox or you might have an info or inquiries inbox, or something like that, and so they would actually manage that. They would log into it online and they would deal with those emails, or they would sift through them for you and filter them. You might get emails such as, for example, you might be speaking at an event in a couple of weeks and you need to provide a head shot to the organisers, so they might email you asking for that. That's something that is super easy for your virtual assistant to take over. They go into your files, grab the head shot and they respond and deal with the email, you don't even need to see it. It's those types of things that are really easy for virtual assistants to be able to action in your inbox. They might have a system set up with you where they filter emails into a folder that you and only you can deal with and then you just go into that folder and deal with those. So inbox management is definitely a main service that virtual assistants provide.
Diary management goes with inbox management. There might be people who are sending in calendar appointments for you and your virtual assistant could manage your calendar. They could respond if a time doesn't suit or often people will email saying "Can we catch up on whatever or arrange a meeting", your virtual assistant can liaise with them and get people booked into your calendar.
Generally you're thinking of them as being your executive assistant that might be in the office, so anything administrative that you get stuck doing and don't want to do, that's what you pass on to your virtual assistant. This also extends to things like bookkeeping, so a lot of the day to day kind of reconciling, getting receipts into Xero, following you up for your receipts.
They could even manage the accounts inbox. You might have an inbox set up or it might be in your own inbox where you are getting invoices sent to you, your virtual assistant could be putting them into Xero and getting them processed through. That's pretty much that main thing.
With Strictly Savvy we also have a creative team. One of the other services that is often requested is document formatting, or you might have like a lead magnet downloadable on your website, or an E book, or flyers, or anything that you need to create and make look really good. Or if you have something that you want to take to that next level and make it look really professional. That's quite often one of the services that is requested from clients.
Mainly anything that you don't have to do and someone else can do with a bit of guidance or showing what to do, or a bit of direction, then that is what a virtual assistant mainly does. To free you up so that you are focusing on revenue generating activities, growing your business, becoming successful, or whatever that looks like for you.
Thank you very much for watching. That was Savvy Sessions #16.
See you next time!
Want to start delegating to a virtual assistant? Book a call with Jaymie to chat.